Amazon Firestick is a powerful digital media streaming device that supports thousands of streaming services, apps and games. It comes with a quad-core processor that supports fast WiFi. Firestick has the support for the Amazon App Store, the official store for all apps and services to install. It comes with Alexa Voice Remote on the latest version, with which you can search for different videos & content to watch. Certainly, if Firestick meets any troubles, hardware or software issues, it may arise due to mishandling on the device. An Amazon Firestick Black screen is one such trouble-causing on Firestick. In this guide let us see how to fix the Firestick Black Screen error.
Reasons For Firestick Black Screen
- Connecting Firestick to an incorrect HDMI input on TV.
- Compatibility issues with your Firestick and TV.
- Use of unauthenticated power adapter or power cord.
- Unreliable internet connection. The internet speed should be at least 3 MB per second.
- If your Firestick is not properly registered with Amazon Prime account,
- Any improper modification with host files.
- Outdated Firmware of your Firestick.
In addition to these, there are a number of reasons for Amazon Firestick stuck or black screen.
Steps to Fix the Firestick Black Screen
To resolve the black screen issues on firestick, initially, you need to check the common cause.
Check your HDMI
You need to check whether the Firestick is connected to TV properly or not. If it is not, unplug it and plug it into the right HDMI port. Sometimes the issues may occur due to defects in HDMI cables. Change the cable extender and reconnect it with your TV. One more important thing is, unplug any other devices connected to other ports on the TV.
Check Internet Connection
The speed of the internet should be a minimum of 3 MBPS for the proper functioning of Firestick. To get rid of the Firestick black screen, you must check the internet speed and restart the WiFi router to get proper uninterrupted internet.
If you won’t complete the registration process on Firestick, you are not able to use your device. Mistakenly if you entered the wrong Amazon account credentials, the black screen issue may occur.
Check Screen Resolution
Press and hold the up and Rewind button in your Firestick remote for Five seconds. It will display you the obtainable output TV declaration for 10 seconds. When you found the fair screen resolution on your TV, choose the right option to employ present motion. As a result, your TV resolution will be reduced from 4K UHD to 1080p or lower resolutions.
Pair Firestick Remote
Turn on your Firestick, you will notice that the display is in normal condition, but you are not able to switch between options. In this case, you first troubleshoot the Firestick remote. If your remote is not pairing automatically with the Firestick, press and hold the Home button for 5 seconds for the remote control to successfully pair with Firestick.
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Restart Amazon Firestick
Restart Firestick when you are experiencing any performance issues including Firestick Black Screen.
Press and hold the Home button and the Play/Pause button on Firestick remote simultaneously for the Firestick to restart. In case your Firestick remote is not functioning properly, unplug your Firestick from the power source and wait for some time. Now plug your Firestick with the power source. You can see that the Firestick will restart automatically without any notification
Related Post: How to Restart / Reboot Firestick?
By performing any of the above instructions, you can get rid of the Amazon Firestick Black Screen issue. If the errors are not fixed still, then you can Reset firestick. By doing Firestick Factory reset, it will remove all the settings and data saved in your device. A factory reset is the only option to alleviate the Firestick issues.