Key Notes

  • Using Remote Shortcut: Hold the Right & Back buttons on the remote → Choose the Reset option.
  • Using Settings Menu: Go to Settings → Choose My Fire TV → Tap Reset to Factory Defaults → Select the Reset option.

I’ve been a Firestick user for more than five years. During the period of five years, I have faced a lot of performance issues with my Firestick. Whenever I face any performance issues with my Firestick, I fix it all by myself. Restarting the Firestick is my go-to solution. If restarting the device does not fix the issue, I will reset my Firestick to its factory default settings. If you have any such issues on your Firestick, you can reset the device using the steps given below.

Why Reset Your Fire TV Stick?

The first and foremost reason is to fix performance issues. Some of the other reasons are,

VPN Deal Alert

While streaming online, your IP is both visible to Governments and ISPs which they can use to track your identity and activity online. It is Safe to use a VPN while streaming copyrighted and geo-restricted content.

Luckily NordVPN has launched their Black Friday Deals right now in which they offer 68% off + 3 months extra. NordVPN is the Best VPN service For Firestick available in the market right now.

With NordVPN you can achieve high streaming and downloading speeds, neglect ISP throttling, etc. And also with NordVPN you can generate and store strong passwords, Protect files in an encrypted cloud, and More.

Though resetting the Firestick is a simple thing to do, it does have its disadvantages. All the apps and user-defined settings will be removed. To get all my preferred settings, I will take a few photos of the App Library and the Settings menu. After resetting the devices, I will install the apps on Firestick and change the settings. If you have other options to restore it, you can follow your own.

How to Reset Firestick Using Remote Keys

This is the quickest method to reset the Fire TV.

1. Press and hold the Back and Right buttons simultaneously on your Firestick remote until you see the Reset screen.

Hold the back and Right buttons

2. Select Reset to initiate the reset procedure.

This will be helpful to you when you cannot access the settings menu as your Firestick is stuck or frozen.

How to Reset Firestick/Fire TV Using Remote

The step-by-step algorithm for resetting your Firestick device will slightly differ on old and new interfaces. So, follow the below steps to reset your Firestik using a remote control.

How to Factory Reset Firestick on Newer Interface

1. Launch the Fire TV device and click on the Firestick Settings using the remote control.

Click on the Settings icon on the home screen

2. Under that, click on the My Fire TV option.

Click on My Fire TV under settings

3. Now, select the Reset to Factory Defaults option.

Select Result Factory Settings

4. Select the Reset option and click on the prompts to confirm.

Click Reset

How to Reset Firestick on Older Interface

1. Turn on your Firestick using the remote control and scroll to Settings.

Open Settings

2. Click on My Fire TV.

Click My Fire TV

3. Click the Reset to Factory Defaults option.

Select Reset to Factory Defaults

4. You will see a message popup. Click Reset to confirm.

Click Reset

5. The Fire TV Stick will begin to reset, and you will see the message, Resetting your Amazon Firestick, on the screen.

Resetting Firestick

6. After resetting, your Firestick will reboot.

After the reboot, you need to set up the Firestick from scratch and use it on your TV.

How to Reset Firestick Without Using Remote

If your Firestick remote control is not working properly, you can reset your Fire TV Stick device without using it. You can use the Fire TV app to control your Firestick without a remote.

1. Go to the Play Store or App Store and install the Amazon Fire TV app on your smartphone

My Fire TV

2. Once the app is installed, tap Open to launch the app.

3. Ensure your phone and Firestick devices are connected to the same WiFi network.

4. Open the Fire TV app and choose your Firestick device.

5. Enter the four-digit code on the app that appears on your TV screen.

6. Now, use your Fire TV app to factory reset your device.

Alternative Ways to Fix Firestick Not Working Issues

Also, if you don’t want to reset your Firestick device, you can follow the basic troubleshooting guide and see whether the issue is fixed.

In case your Firestick does not work even after trying the above fixes and resetting to Factory defaults, you can seek help from Amazon Customer Service.


1. What happens when I reset my Firestick?

When you reset your Firestick, it will delete all the apps and the customized settings and bring your Firestick back to its default settings.

2. 3. How to back up or restore Firestick?

Unfortunately, you cannot back up or restore the data on your Firestick device.