Hulu is one of the best streaming video platforms available in the market. With the Hulu app on Firestick, you stream various live TV channels, on-demand content, etc. You might have come across several problems at times. The major and most common issues are app crashing, a black screen appearance while launching the app, and an error code popping up while launching the application. Don’t worry; the issues are very common, and you can fix Hulu not working problems on Firestick with simple troubleshooting techniques.
Why Hulu is not Working on Firestick
There are numerous reasons why Hulu is not working on your Firestick. The issues may lead to a black screen appearance, error code appearance, app crashing, freezing, buffering, slowness, flickering, and many more video and audio errors. All the possible reasons why your Hulu app is not working on Firestick are listed below.
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- Internet Issue
- Using an outdated version of the Hulu app
- Hulu Server Down
- Expiry of Hulu Licence
- corrupt Hulu app cache
- Using the old version of Firestick
- Overheating Firestick
- Software Glitch
- Using VPN on Firestick
How to Fix Hulu not Working Issues on Firestick
In the first phase, you need to find out the cause of why your Hulu application is not working on your Firestick, and then try out the below-tested methods to resolve the Hulu not working issues on your Firestick.
Hulu must require an active internet connection to stream its movies & videos without any lag or buffering. It requires at least 10 MBPS speed to stream the content in 1080p without lags. Ensure your network has the below following sustained downloaded speeds.
- 1.5 Mbps for standard definition (SDQuality)
- 3.0 Mbps for Hulu’s Library content
- 8.0 Mbps for live streams
- 16.0 Mbps for 4K Content
Outdated Hulu OS
A software update is essential as it may eliminate some unwanted features and add some additional features to run the application smoothly. Sometimes you may use the old software version, which may end up with problems in streaming the content. If your Firestick is in Idle mode, the software will automatically update your Amazon App Store. If it is not in idle mode, you can manually update the Firestick by following the below steps.
#1. Navigate to the Apps section under the Firestick Home page.
#2. From the list of apps shown on the screen, locate the Hulu app and open it.
#3. Check if the Update option is present on the screen.
#4. If an update is available, click on the Update button.
#5. Wait a few minutes to Download and Install the update on your Firestick device.
#6. Once the update is completely installed, click on the Open button and check whether your application is working fine without any issues.
Hulu Server Down
Try launching your Hulu app on your smartphone/ PC. If it was not working on those devices, then it will be due to main server maintenance. Whenever there is a requirement to bring its app with additional updates or deletion of any unwanted features, there will be a system update in the main server. You need to wait patiently until it is fixed. You can contact customer care at Hulu to know the expected workaround time to finish the update.
Hulu License May be Expired
There is a possibility that your Hulu license may get expired. Once your license expires, the app will not work on your Firestick. You need to contact Hulu Team to resolve the License issue.
Hulu App Not Closing
This issue may arise due to some network glitch/ software glitch, or you may have an outdated version. Check your network connection and software updates. It will help you to come out of this common problem.
Reboot the Device
Your device may be overburdened with many updates, downloads, and installations, which may lead to crashing, buffering, and other problems. Restarting your Firestick is one of the most suggested solutions to make your Hulu application function smoothly.
#1. Press and hold the Home button on your Firestick remote for 10 seconds.
#2. Navigate to the Settings option available on your Firestick home screen using your Firestick remote.
#3. Scroll down and hit the My Fire TV option.
#4. Under the My Fire TV option, choose the Restart option.
#5. Your Firestick will start to reboot. Wait for a few minutes to get the home screen and relaunch the Hulu application and see whether it works without any glitches.
Clear the Cache
If rebooting the router does not solve the issue, you can try clearing the app cache and Data. It will remove the irrelevant data saved on your app memory. To clear the cache, you can follow the below steps
#1. Open the Settings option.
#2. Navigate to the Applications option under Settings.
#3. Hit on Manage Installed Applications.
#4. Select Show and then click on All Applications.
#5. Navigate to the Hulu App from the Manage Installed Applications.
#6. Hit on Clear Cache, shown under Hulu.
#7. Choose the Clear Data.
#8. Under the Clear Data options, choose the Clear Data option again.
#9. Now the unwanted data will be cleared from Hulu. Now launch the Hulu application and see if you can watch your content without any issues.
Reinstall Hulu on Firestick
You could try out this reinstalling method if none of the above methods helped you to resolve the issue.
#1. Open the Applications icon available on your main screen and choose the Settings icon.
#2. Choose the Manage Installed Applications.
#3. Navigate to the Hulu application from the list of applications available on your Firestick device
#4. Open the application and choose the Uninstall option.
#5. Type Hulu under the Search for apps option and download the application again from the Amazon App Store.
#6. Open the application and enter your login details and try streaming it.
Unplug the TV and Firestick Device
Even after reinstalling the Hulu app, if it is not working, try to unplug your TV and your Firestick streaming device.
#1. Turn Off the TV switch and remove all connected devices.
#2. Turn off the Wifi Router.
#3. Plug in all the devices and turn on the TV and connect with the Wifi.
#4. Press the home button on your Firestick remote and navigate to the Hulu app and Open it.
Update the Firestick
Using the older version of Firestick may create issues in launching the Hulu application. Follow the steps to update your Firestick.
#1. Press and hold the Home button on your Firestick remote for 10 seconds.
#2. Choose the Settings.
#3. Under the settings, scroll down and select My Fire TV. If you are using an older version of Firestick, then select the Device and Software.
#4. Choose the About option and select your Firestick Device.
#5. If an update is available, update your Firestick to the latest version and try launching Hulu.
Hulu App not Found on Firestick
The Hulu app is highly geo-restricted, and you can access it only in the US. You will not find them on the Fire TV store if you are streaming its content outside of the US. You can use any trusted VPN, like Express VPN, Nord VPN, CyberGhost VPN, etc., to stream its content outside the US.
Frequently Asked Questions
To refresh your Hulu app, you can uninstall the app and install it again on your Firestick.